Staff

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Mark Petrocelli

President of Petrocelli Public Insurance Adjusters, Inc.

Mark is known for his hands-on approach and expertise in guiding his clients through the insurance claim process. Under his leadership the company has grown from a father and son Construction/Public Adjusting Company to a Public Insurance Adjusting Co. with a staff of twelve. Mark is a passionate advocate, ensuring that his clients are fully compensated for their claim.

Mark graduated from UMass Amherst with a degree in economics. He holds a MA Public Insurance Adjuster license and a MA Builders license. He serves as a board member for the Massachusetts Association of Public Insurance Adjusters (MAPIA).
Mark grew up on the South Shore and now lives in Scituate with his wife Tami and their two children.

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Brian Lenane

Claim Manager

Brian has been an insurance adjuster working for various insurance companies his entire career prior to joining Petrocelli’s as the Claims Manager. He will review your insurance policy and discuss coverage and the best course of action for your claim. Brian oversees the claim handlers and provides assistance as needed throughout the process of your claim.

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Maureen Kenyon

Office Manager/Administrative Assistant

Maureen is manager of the office operations and scheduling. She works with the handlers and field adjusters to expedite the claim inspection process. She works with the claim manager to coordinate the opening and processing of new claims.

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Andrea Kennedy

Senior Claim Handler

Andrea has been with the company since 2002. In addition to handling her own assigned claims Andrea is responsible for training and the development of the claim handling process. Andrea is a licensed Public Adjuster.

Claim Handlers

Andrea Kennedy/Paula Lyons-Barry/Gina Trapp

Once Petrocelli is representing you and your claim, the claim handlers will be responsible for guiding you throughout the process. We will help assemble all the documentation required by the insurance company, to get you the best settlement for your claim. You will receive a letter from me with all my contact information and I will be your point person until the claim is settled.

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Paula Lyons-Barry

Lead Claim Handler

I will communicate directly with the Insurance company and the claim adjuster, on your behalf. I will work with you and the claim adjuster to gather the necessary documents to expedite the claim process. If I am the claim handler on your file, I am the best person to speak to, should you have any questions or concerns regarding your claim and/or the progress of your claim.

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Gina Trapp

Claim Handler

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Mike Petrocelli

Field Adjuster

I have been a Public Adjuster for over 10 years and began my career as a MA contractor. I moved to AZ to continue my contracting career before coming back to MA to become a Public Adjuster. I will meet with you at your home or business to review the damage and complete my estimate of repair. I will then work with the insurance company adjuster to negotiate the best possible settlement for you.

Field Adjusters

Chad Bishop/Mike Petrocelli/Gavin Miles/John Dilon

The field adjuster will usually be the first Petrocelli employee you meet face to face. They will meet with you at your home or business to inspect your damages and develop a plan of action for your claim. They will prepare an estimate of the damages which will be one of the tools used to negotiate the best possible settlement of your claim. They will meet with the insurance company adjuster and present your claim. The field adjusters and handlers work together with you to ensure that you do not settle for less.

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Chad Bishop

Field Adjuster

I have been working in the insurance industry for over 5 years, as an estimator and a claim adjuster for one of the large national carriers. I began my Public Adjusting career with Petrocelli Public Insurance Adjusters. I will meet with you at your home or business to review the damage and complete my estimate of repair. I will work with the insurance company adjuster to negotiate the best possible settlement for you.

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Gavin Miles

Field Adjuster

With over 20 years’ experience in the building damage evaluation, construction and insurance industry, Gavin has established a reputation as an expert building consultant and is uniquely qualified to passionately advocate for his clients as a Licensed Public Insurance Adjuster. He is a licensed construction supervisor in MA and a certified VA contractor, who employs a knowledge and perspective few in the industry possess when handling loss evaluations and adjustments. Gavin grew up in central Maine, but now lives in Massachusetts with his wife and three children, coaches youth sports, and returns to central Maine to visit his family and fish the Sebasticook River.

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Paul Petrocelli

My main focus is on Sales and Marketing. I also provide expert advice to potential customers following their fire loss. I explain in detail the process they are about to go through and I assist in the coordination of the necessary emergency vendors. Such vendors as board up, dry cleaning, temporary electric, temporary plumbing, water extraction, drying, temporary housing, personal property inventory, etc.

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Breda O’Sullivan

I communicate directly with the Insurance company and the claim adjuster, on your behalf. I work with the claim adjuster to gather the necessary documents to expedite the claim process.

We appreciate you folks very much! We couldn’t have done it without your help and support. We are forever grateful!

C.&M.E.

Haverhill. MA

Thanks for doing a great job with my claim.

K.L.

Humarock, MA

“…We wish to highlight the efforts and compassion that Chad Bishop and Paula Lyons- Barry provided to us in our time of need and through the subsequent 2 + years dealing with the details. They are to be commended and appreciated.”

T.&J.

Westford, MA

Ed and I would like to thank Gavin and Paula for all they did for us. Gavin worked tirelessly with our contractor to be certain our house was fixed properly and Paual was awesome dealing with the insurance company to be sure we were able to replace items damaged in the fire.”

Thank you for everything. We will recommend your services to anyone we come across in a similar situation. You made a very difficult time for so much better. We will always remember how well you treated us.

E.M.

Holliston

I contacted Paul and Mark Petrocelli after my property loss. They get to me immediately and took charge of the claim. They were honest and knowledgeable about the assessment and reconstruction process. Most of all they were up front about all fees.

M.P.

Hingham, MA

Having a busy work schedule I did not have the time to deal with my Insurance Company nor the expertise to maximize my coverage. It was awesome knowing I had people in my corner fighting for my best interests.

T.J.

Pembroke, MA

Their work saved me a lot of time, stress, and money! I can't say enough about the Petrocelli Brothers! Calling them immediately before doing anything was the smartest advice anyone could have given me!

Sara

North Easton, MA

The settlement was 3 to 4 times more than I expected or would have settled for on my own. I want to thank you very much for an outstanding job helping us with our water damage from the sprinkler system.

D.S.

Needham, MA